Alma Yoga
Terms & Conditions
Please read these terms carefully before booking a class, workshop or membership with us.
Booking Information
Bookings are essential for all classes. Booking opens at 5am, 7 days prior to the class date, and you may book as many classes per day as you wish.
Arriving for Class
Please arrive 5–10 minutes prior to your class starting. Out of respect for the teacher and other students, late entry is not permitted once the door is locked. On arrival, please check in at reception. Mats and props are available in studio, or you're welcome to bring your own.
Cancellation Policy
Classes may be cancelled up to 1 hour before the class start time via the Alma Yoga app or your account — cancellations cannot be taken over phone or email. If a class is full, you will be automatically added to the waitlist and notified if a space becomes available, with a 45-minute window to confirm your spot before it is offered to the next person on the list.
Membership Terms & Conditions Summary
The table below summarises the commitment period, billing cycle, features, and suspension/termination notice required for each Alma Yoga membership.
| Membership Name | Initial Commitment Period | Billing Cycle | Features | Suspension | Termination |
|---|---|---|---|---|---|
| Once a Week | 3 Months | Fortnight | One class per week. | 2 weeks notice. Must align with billing cycle. Maximum 2 weeks within the billing cycle or 6 weeks per year | 2 weeks notice. Must align with the end of the billing cycle. |
| Unlimited Weekly | 4 weeks | Fortnight | Unlimited classes. 10% off all workshops and events. Store your mat in studio. | 2 weeks notice. Must align with billing cycle. Maximum 6 weeks per year | 2 weeks notice. Must align with the end of the billing cycle. |
| 3 Month Membership | 6 months | 3 months | Unlimited classes. 10% off all workshops and events. Store your mat in studio. | 2 weeks notice. Maximum 2 weeks within the billing cycle / 8 weeks per year | 2 weeks notice. Must align with the end of the billing cycle. |
| 6 Months Membership | – | 6 months | Unlimited classes. 10% off all workshops and events. Store your mat in studio. | 2 weeks notice. Maximum 4 weeks within the billing cycle / 8 weeks per year | 2 weeks notice. Must align with the end of the billing cycle. |
| 12 Month Membership | – | 12 months | Unlimited classes. 15% off all workshops and events. Store your mat in studio. Free Alma gift (t-shirt / mat bag / tote bag). | 3 weeks notice. Maximum 8 weeks per year | 3 weeks notice. Must align with the end of the billing cycle. |
Suspensions
Memberships may be suspended with 2–3 weeks' notice, depending on membership type — see the table above for the exact notice period and maximum suspension allowance for your plan.
Termination
To cancel a membership, 2–3 weeks' notice is required (see table above) and must align with the end of your billing cycle. Memberships cannot be cancelled before the end of the initial commitment period.
Membership Benefits
Unlimited memberships include unlimited classes, and discounts of 10–15% on workshops and events depending on membership tier, as outlined above.
Guest Teacher Workshops — Cancellation & Refund Policy
- Cancelling 14 days or more before the workshop: 10% of the course fee is non-refundable.
- Cancelling 12 days or less before the workshop: 50% of the course fee is non-refundable.
- No refund is available within 48 hours of the workshop start time.
- No refund is available for the unused portion of a multi-workshop pass.
- Alma Yoga and our Guest Teachers reserve the right to cancel a workshop, in which case a full refund will be provided.
Variations
Alma Yoga reserves the right to make changes to these terms, class schedules, teachers, studio hours, and services offered at any time.